By using our website and services, you hereby consent to our Privacy Policy and agree to its terms.

The personal information you are asked to provide, and the reasons why you are asked to provide it, will be made clear at the point we request it.

 

If you contact us directly, we may receive additional details such as:

 

• Your name
• Email address
• Phone number
• Address (if relevant to a delivery/quote)
• Contents of your message and any attachments
• Other information you choose to provide

 

When requesting a quote or placing an order, we may also ask for:

 

• Company name (if applicable)
• Delivery address
• Payment details (bank transfer or cheque information, where required)

We use the information we collect in the following ways:

 

• To provide, operate, and maintain our website and services
• To process and deliver orders
• To improve, personalize, and expand our offerings
• To communicate with you (via call, WhatsApp, email, or otherwise) for customer service, updates, and order arrangements
• To detect, prevent, and address fraud or misuse

Like many websites, Quality Stone may use log files. These log files record visitors when they visit the website. Information collected may include IP addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and the number of clicks. This information is not personally identifiable and is used for:

 

• Analysing website trends
• Administering the site
• Tracking user interaction
• Gathering demographic information

Quality Stone may use cookies to store information such as visitor preferences and the pages visited. This helps us optimize your browsing experience by customizing website content based on your browser type or other information.

 

You can choose to disable cookies through your browser settings

Quality Stone’s Privacy Policy does not extend to other advertisers or external websites linked from our site. We encourage you to review the respective Privacy Policies of any third-party services you interact with.

If you are located in the European Union, you are entitled to the following rights:

 

• Right of access – You can request copies of your personal data.
• Right to rectification – You can request corrections to inaccurate or incomplete data.
• Right to erasure – You can request deletion of your personal data under certain conditions.
• Right to restrict processing – You can request that we limit how we use your data under certain conditions.
• Right to object – You can object to the processing of your data in specific situations.
• Right to data portability – You can request that we transfer your collected data to another organization or directly to you.

 

We will respond to any valid request within one month. To exercise any of these rights, please contact us directly.

Quality Stone does not knowingly collect any personal information from children under the age of 14. If you believe your child has provided such information, we strongly encourage you to contact us immediately, and we will take steps to remove it from our records.

If you have any questions about this Privacy Policy, please contact us through:

 

• Phone
• WhatsApp
• Email